1. Shipping Locations

• Domestic Shipping: We deliver to all major cities and towns across India. Please check with our customer service if you are located in a remote area to confirm delivery availability.
• International Shipping: At this time, we do not offer international shipping.

2. Shipping Times

• Processing Time: Orders are processed within 1-3 business days from the date of purchase. During peak seasons or sales, processing times may be slightly longer.
• Delivery Time:
  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-4 business days (available at an additional cost).
• Note: Delivery times may vary depending on destination and are subject to delays due to unforeseen circumstances like weather, strikes, or public holidays.

3. Shipping Charges

• Standard Shipping: Flat rate based on order value and destination.
• Free Shipping: Available on orders above a certain amount. Check our website or contact customer service for current offers.
• Expedited Shipping: Additional charges apply for faster delivery.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real-time. If you do not receive a tracking number, please contact our customer service team for assistance.

5. Packaging

We take great care in packaging your items to ensure they arrive in perfect condition. Fragile items are packed with extra cushioning. If you receive a package that is damaged or tampered with, please refuse delivery and contact us immediately.

6. Delivery Attempts

Our delivery partners will attempt to deliver your order up to two times. If the delivery is unsuccessful, the package will be returned to our warehouse, and we will contact you to reschedule delivery. Additional charges may apply for re-delivery.

7. In-Store Pickup

For local customers, we offer an in-store pickup option at our retail location. Please select this option at checkout, and we will notify you when your order is ready for pickup.

8. Lost or Delayed Packages

If your order is significantly delayed or lost in transit, please contact our customer service team. We will investigate the issue and do our best to resolve it promptly.

9. Contact Information

For any shipping-related inquiries or concerns, please reach out to us at customerservice@bimlatraders.com or call us at +91 99159 14934.